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User profile for user: Crofoot
Crofoot Author
User level: Level1 13 points
I have a new iPhone 7+, and would like to activate it with Consumer Cellular. I have the information to look at the back of the box for an activation code, but none of the numbers I can find there are designated as being an activation code. Any help would be appreciated.
iPhone 7 Plus, iOS 11.3.1
Posted on May 28, 2018 6:03 PM
Question marked as Best reply
User profile for user: jdo_apple
jdo_apple
User level: Community Specialist
Posted on May 29, 2018 1:41 PM
Hello Crofoot,
Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to activate your new iPhone with your carrier, Consumer Cellular. To help with your issue, please follow these steps from their website:
Once you've received your new phone or a SIM card from Consumer Cellular, it must be activated to connect to our network. This should only take a few moments.
If your device was purchased directly from Consumer Cellular (online or by phone), follow these steps to complete the activation process:
See AlsoPasscode scamsIf your device was purchased from one of our retail partners, follow these steps to complete the activation process:
- If you have requested to have a new telephone number assigned by Consumer Cellular, your device will arrive already active and ready to go.
- If you are transferring ("porting") your number from another carrier, log-in to My Account, and select Activate Your Equipment in the alert box on the left side of the screen.
- Follow the simple, step-by-step instructions to complete your activation.
- If you encounter a problem, or if you prefer, call us at (888) 345-5509. You'll have an option of using our automated response system, or you can speak to one of our Customer Service representatives and we'll be happy to help you. We recommend making this call from a different phone so we can complete your activation process without interruption.
- The box containing your phone or SIM card will come with an activation code listed on the back. You will need this code to complete the activation process.
- Activate online by following the simple, step-by-step instructions listed here.
- If you prefer, call us at (888) 345-5509, and one of our Customer Service representatives will be happy to help you. We recommend making this call from a different phone so we can complete your activation process without interruption.
Support & FAQs on Cellphone Plans - Consumer Cellular
Cheers!
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User profile for user: jdo_apple
jdo_apple
User level: Community Specialist
May 29, 2018 1:41 PM in response to Crofoot
Hello Crofoot,
Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to activate your new iPhone with your carrier, Consumer Cellular. To help with your issue, please follow these steps from their website:
Once you've received your new phone or a SIM card from Consumer Cellular, it must be activated to connect to our network. This should only take a few moments.
If your device was purchased directly from Consumer Cellular (online or by phone), follow these steps to complete the activation process:
If your device was purchased from one of our retail partners, follow these steps to complete the activation process:
- If you have requested to have a new telephone number assigned by Consumer Cellular, your device will arrive already active and ready to go.
- If you are transferring ("porting") your number from another carrier, log-in to My Account, and select Activate Your Equipment in the alert box on the left side of the screen.
- Follow the simple, step-by-step instructions to complete your activation.
- If you encounter a problem, or if you prefer, call us at (888) 345-5509. You'll have an option of using our automated response system, or you can speak to one of our Customer Service representatives and we'll be happy to help you. We recommend making this call from a different phone so we can complete your activation process without interruption.
- The box containing your phone or SIM card will come with an activation code listed on the back. You will need this code to complete the activation process.
- Activate online by following the simple, step-by-step instructions listed here.
- If you prefer, call us at (888) 345-5509, and one of our Customer Service representatives will be happy to help you. We recommend making this call from a different phone so we can complete your activation process without interruption.
Support & FAQs on Cellphone Plans - Consumer Cellular
Cheers!
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