What the FTC Does (2024)

The Federal Trade Commission enforces a variety of antitrust and consumer protection laws affecting virtually every area of commerce, with some exceptions concerning banks, insurance companies, non-profits, transportation and communications common carriers, air carriers, and some other entities. The agency leverages its resources and targets its enforcement efforts at practices that cause the greatest harm to consumers.

The basic statute enforced by the FTC, Section 5(a) of the FTC Act, empowers the agency to investigate and prevent unfair methods of competition, and unfair or deceptive acts or practices affecting commerce. This creates the Agency’s two primary missions: protecting competition and protecting consumers. The statute gives the FTC authority to seek relief for consumers, including injunctions and restitution, and in some instances to seek civil penalties from wrongdoers. The FTC has the ability to implement trade regulation rules defining with specificity acts or practices that are unfair or deceptive and the Commission can publish reports and make legislative recommendations to Congress about issues affecting the economy. The Commission enforces various antitrust laws under Section 5(a) of the FTC Act as well as the Clayton Act. The FTC monitors all its orders to ensure compliance.

Overview of the FTC’s investigative and law enforcement authority

The FTC conducts regular reviews of all its rules and guides on a rotating basis to make sure they are up-to-date, effective, and not overly burdensome. The agency has been doing these reviews since 1992, and has eliminated dozens of rules and modified many others to keep pace with changes in the marketplace.

All FTC investigations are non-public. If a company itself announces that it is the subject of an FTC investigation, we can confirm that fact. However, we can’t discuss complaints about specific companies or the status of ongoing investigations. Broad categories of complaints filed with FTC and other organizations can be found on our Consumer Sentinel website.

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What the FTC Does (2024)

FAQs

What is the FTC and what do they do? ›

The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices. The Commission also enforces federal antitrust laws that prohibit anticompetitive mergers and other business practices that could lead to higher prices, fewer choices, or less innovation.

How can the FTC help me? ›

The FTC enforces consumer protection laws to stop illegal business practices and get refunds to people who lost money. The chart below includes all active refund programs managed by the FTC. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize.

What is the FTC unfair standard? ›

An act or practice is “unfair” if it “causes or is likely to cause substantial injury to consumers which is not reasonably avoidable by consumers themselves and not outweighed by countervailing benefits to consumers or to competition.” 15 U.S.C.

What are the three current strategic goals of the FTC? ›

The FTC's mission is protecting the public from deceptive or unfair business practices and from unfair methods of competition through law enforcement, advocacy, research, and education.

How does the FTC enforce laws? ›

conducts investigations of possible order violations. files civil contempt actions in federal court to enforce injunctions. initiates court actions to obtain civil penalties for administrative order violations.

What are examples of FTC violations? ›

These cases can involve fraud, scams, identity theft, false advertising, privacy violations, anti-competitive behavior and more. The Legal Library has detailed information about cases we have brought in federal court or through our internal administrative process, called an adjudicative proceeding.

Does the FTC help you get your money back? ›

Whenever possible, the FTC uses the money it collects from defendants to provide refunds to injured consumers. If there is any money left in the settlement fund after the first distribution, the FTC may send a second round of payments. The FTC sends money that cannot be distributed to consumers to the U.S. Treasury.

How does FTC handle complaints? ›

We collect complaints about hundreds of issues from data security and false advertising to identity theft and Do Not Call violations. We use these complaints to bring cases, and we share them with law enforcement agencies worldwide for follow-up.

How does FTC investigation work? ›

The FTC has the authority to conduct both “informal” and “formal” investigations. Most FTC investigations are informal initially—and many maintain this classification until their resolution. However, informal FTC investigations can also quickly become formal in nature.

Can the FTC fine you? ›

§45(m)(1)(B). Under this authority, the Commission can seek civil penalties if it proves that (1) the company knew the conduct was unfair or deceptive in violation of the FTC Act and (2) the FTC had already issued a written decision (see below) that such conduct is unfair or deceptive.

Is FTC civil or criminal? ›

The FTC's Criminal Liaison Unit helps prosecutors bring more criminal consumer fraud cases. The FTC's civil enforcement actions shut down fraud and get restitution for consumers or disgorgement to the U.S. Treasury. Examples of FTC fraud cases include: telemarketing scams.

Can complaints be made to the FTC? ›

File a report with the FTC at ReportFraud.ftc.gov if your report is about: The business practices of an individual, company, or entity. You also can report identity theft at IdentityTheft.gov and Do Not Call violations at donotcall.gov.

What are the 4 Ps of FTC? ›

If there's any reason to suspect they're not, you need to correct it by adjusting the placement, proximity, prominence, and presentation order of the disclosures until everyone sees them before proceeding. If you don't correct the problem, you'll run into trouble if someone files a complaint with the FTC.

What are five federal laws that protect consumers? ›

Select federal consumer protection statutes, which apply nationwide, include the Federal Trade Commission Act (“FTC Act”), the Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank Act”), the Gramm-Leach-Bliley Act (“GLB Act”), the Truth in Lending Act (“TILA”), the Fair Credit Reporting Act (“FCRA”), ...

Who runs the FTC? ›

Biography. Lina M. Khan is Chair of the Federal Trade Commission, which enforces the nation's antitrust and consumer protection laws.

What are the four responsibilities of FTC? ›

FTC activities include investigating fraud or false advertising, congressional inquiries, and pre-merger notification. The FTC also handles scams and unfair or predatory business practices.

How does the FTC help protect consumers? ›

The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law. developing rules to maintain a fair marketplace.

What happens if you violate the FTC Act? ›

Companies that receive this Notice and nevertheless engage in prohibited practices can face civil penalties of up to $50,120 per violation.

Does the FTC regulate the internet? ›

The Federal Trade Commission plays a positive role for businesses and consumers by providing knowledge and also by attacking fraud and deception on the Internet.

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